Artisan Baking Excellence

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Privacy Policy

Effective Date: January 1, 2026

Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us. This may include your name, email address, phone number, shipping address, and payment information.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, and communicate with you about products, services, and promotional offers.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy or as required by law.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Cookies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser preferences.

Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected] or call +1 312-847-6061.

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Terms of Service

Effective Date: January 1, 2026

Acceptance of Terms

By accessing and using CraftBake Genius services, you accept and agree to be bound by the terms and provision of this agreement.

Services

CraftBake Genius provides artisan baking services including custom cakes, pastries, bread, and catering. All orders are subject to availability and our production schedule.

Orders and Payment

Custom orders require advance notice and may require a deposit. Payment is due upon completion unless other arrangements have been made. We accept cash, credit cards, and approved business accounts.

Cancellation Policy

Custom orders may be cancelled up to 48 hours before the scheduled pickup/delivery date. Deposits for cancelled orders may be refunded at our discretion, minus any costs already incurred.

Liability

Our liability is limited to the cost of the products purchased. We are not responsible for any indirect, special, or consequential damages.

Food Allergies

Please inform us of any food allergies or dietary restrictions. While we take precautions, our facility processes nuts, dairy, eggs, and gluten.

Modifications

We reserve the right to modify these terms at any time. Continued use of our services constitutes acceptance of any changes.

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Disclaimer

Effective Date: January 1, 2026

General Information

The information on this website is provided on an "as is" basis. CraftBake Genius makes no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, or availability of the information, products, or services.

Food Safety

All products are prepared in a facility that processes wheat, eggs, milk, nuts, and other allergens. While we follow strict food safety protocols, we cannot guarantee that any product is completely free from allergens.

Product Variations

As our products are handcrafted, slight variations in appearance, size, and decoration are normal and should be expected. Photos on our website are for illustration purposes and actual products may vary.

Availability

Product availability is subject to seasonal ingredients, production capacity, and demand. We reserve the right to substitute ingredients or decline orders based on our capacity.

External Links

Our website may contain links to external sites. We are not responsible for the content or practices of these external websites.

Professional Advice

Any nutritional information provided is approximate and should not be relied upon for medical or dietary decisions. Please consult with healthcare professionals for specific dietary needs.

Limitation of Liability

In no event shall CraftBake Genius be liable for any special, direct, indirect, consequential, or incidental damages or any damages whatsoever resulting from the use of our products or services.